Shipping & Delivery Policy

  1. We offer a variety of delivery options based on the location and the type of gift. For flowers and cakes, we provide same-day delivery (for orders placed before 6pm), fixed-time delivery (1-hour slot, must be ordered 24 hours in advance), and midnight delivery (also requires 24-hour advance ordering). For other gift items, you can select an approximate delivery date, and we will aim to deliver around that time. For regular pin codes, our products are shipped through top courier partners like DHL, Blue Dart, FedEx, etc., and typically arrive within 2-5 business days.
     

  2. Generally, for regular pin codes, delivery in India takes 2-5 business days. Deliveries to remote pin codes may take longer, up to 10-12 business days.
     

  3. We offer free standard shipping, above Rs 399 for most products within India. International deliveries and special delivery options in India (like midnight delivery, fixed time and early morning) incur a shipping fee. Shipping charges and delivery times for all items can vary based on location as well.
     

  4. Additional charges may apply for deliveries to locations situated at a significant distance from urban centers. These charges will vary based on the specific distance and location of your desired delivery address.
     

  5. Exact date delivery is only available for flowers and cakes, which we deliver within 24 hours locally. You can choose a specific date and time for delivery for an additional charge. For other couriered gift items, the selected delivery date is tentative. We aim to deliver close to your chosen date, but exact date delivery is not guaranteed.
     

  6. As of now, we do not have a tracking feature for orders containing Flowers & Cakes, but we are in the process of developing this service. We will provide updates as they become available. In the meantime, for any information regarding these orders, please reach out to us at support@bakebuddy.in or get in touch with our customer care team at +91 8329976477.
     

  7. If you cannot locate your delivered item, it might have been received by someone else at your location, like a concierge, receptionist, or security guard. Please check with them first. If you still can't find it, contact our customer care at +91 8329976477 for assistance.